Case Study: American Water Opens the Training Floodgates

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american water


American Water has always been focused on employee development. So when they needed a flexible training solution implemented across multiple locations, they turned to NST and the STAR12 program.

“Our goal was to give people other avenues for learning opportunities. The STAR12 program was extremely affordable, plus offered live and online training sessions,” Marianne Taylor, education and development manager for American Water, said.

Business Challenges:

  • Offer a consistent training message to thousands of employees across multiple locations
  • Develop employees for greater results

Solution Results:

  • Online training able to meet needs of employees in multiple locations
  • Stronger, more educated workforce


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